General Information & FAQs

What is your pricing?

Pricing varies based on the size and amount of artistry entailed. There is a minimum order of 12, same cake flavor, for cupcakes, cake pops, and cookies. 

Complete our custom dessert request form for an accurate quote on the custom cake you're looking for.

Delivery fees

0-5 miles: $12
5-15 miles: $20
15-30 miles: $35
30-45 miles: $50
45-60 miles $75
60-75 miles: $125

Frequently Asked Questions

 

What is your cancellation/refund policy?

All deposits are non-refundable. Orders may be cancelled/changed up to 5 days before the order is due. No refunds will be provided for orders cancelled after 5 days notice.

Do you have a store front?

Bella Nava Creations is an online bakery. Treats can be picked up, from our commercial kitchen in St. Louis Park or delivered.

Is there a deposit?

Custom designed creations require a non-refundable $25 consultation fee. The fee will carry over to your purchase, if you order within 2 weeks of receiving the quote.  A private tasting is included in the consultation; if scheduled at least 2 months prior to your event.

Are you Kosher?

Yes, we are MSPKosher certified

Do you deliver?

We offer pick up at our commercial kitchen, or delivery throughout the metro area. Delivery must be arranged at least 2 weeks prior to your event. Weekend delivery is $15 more.

How do I place an order?

You can request a quote by using our custom dessert request form. Or by calling us at 651-829-5588 or emailing brandie@bellanavacreations. Please allow at least 48 hours for an email response.

Do you offer cake tastings?

Yes! We offer cake tastings with all consultations scheduled at least 2 months prior to your event.

How do I reserve a date for my event?

We recommend you reserve a date as soon as possible, to make sure we are available. There is a non-refundable 35% deposit; required at time of booking.

How do I choose a design?

You can bring pictures of a design that you may have found online or we will create a custom design to fit your unique style.

What is your changes/cancellation policy?

All orders require a 35% non-refundable deposit. Changes and cancellations can be made up to 5 days prior to the scheduled pick up. Refunds will not be provided for orders that are cancelled with less than 5 days notice. All cancellation refunds are subject to a 10% fee: Bella Nava Creations will retain 10% of the price of the cake to cover costs incurred to initiate your order.